Refund policy

At Canacandies, all sales are final. However, if your order arrives damaged, you may request a return within 36 hours of receiving the product. To process a return, you are required to provide proof of damage, and all returns must be shipped back at the customer’s expense. A 25% restocking fee will be deducted from the refund amount on all approved returns.

Please contact help.canacandies@gmail.com with your order details and photos of the damage to initiate the return process.